Situation
As a public sector healthcare provider, this organisation recruits specialised clinicians and program managers for critical public health initiatives. Because many roles are funded by fixed-term grants, hiring delays directly reduce the time available to deliver essential programs and utilise allocated funding. Furthermore, strict regulatory and clinical certification requirements make candidate vetting a crucial stage in healthcare recruitment.
- Recruiters lacked data to prioritise qualified candidates effectively and spent hours reviewing CVs.
- Hiring managers had zero visibility into talent pipelines and relied entirely on recruiters for basic updates.
- Talent acquisition leaders had no line-of-sight into recruitment performance, advertising ROI or channel effectiveness.
Solution
The organisation implemented Springboard to establish a single source of truth across the entire talent acquisition lifecycle, empowering recruiters, hiring managers and TA leaders alike.
AI-driven screening matched to clinical requirements
ScoutAI, the AI assistant built into Springboard, scores every CV against a weighted skills matrix mapped to each role’s required clinical certifications, experience and competencies. Recruiters can immediately focus on applicants who score 80% or higher.
Prior to Springboard, recruiters reviewed hundreds of CVs for a single role. This took a full 8-hour day before a recruiter could contact a single candidate. With ScoutAI, CV review takes just 1 hour per role, a reduction of more than 80%. Recruiters now reinvest these saved hours into proactive candidate engagement, deep-dive competency assessments and cultural alignment.
ScoutAI also generates concise summaries highlighting key strengths and potential gaps, guiding phone screens for recruiters and streamlining the creation of hiring manager shortlist packs.
End-to-end pipeline visibility
Through Springboard Analytics, stakeholders at every level gained real-time operational clarity:
- Hiring managers access self-serve dashboards to track candidate progression and screening status instantly, eliminating manual update requests.
- TA leaders track recruiter capacity, requisition progress and overall pipeline health at a glance.
Data-backed recruitment marketing & cost control
Recruiters once drafted job descriptions in a separate AI tool. Recruiters now use Springboard’s AI Job Ad Generator to draft, edit and publish job postings seamlessly to connected job boards.
Source tracking shows what the client is spending on each job board and which ones deliver the best candidates. By reallocating budget to top-performing channels, the team slashed job board expenditure by 25% in the first year.
Results
- Over 80% reduction in time spent on CV review. Reduced manual screening from 8 hours to just 1 hour per requisition, allowing recruiters to engage top talent faster.
- 25% decrease in job board spend. Data-driven channel optimisation reduced recruitment marketing costs without sacrificing candidate quality.
- Stakeholder transparency. Hiring managers and executives enjoy self-service access to live pipeline health and hiring activity.
- Strong recruiter adoption & satisfaction. The team lead praised Springboard as “phenomenal,” highlighting a noticeably improved recruiter experience and high daily engagement with Springboard and ScoutAI.
When hiring runs on a funding window, every day counts. Springboard and ScoutAI surface actionable insights earlier, giving this talent team time back to focus on what humans do best: evaluating cultural fit and building meaningful candidate relationships.
